Archive for November 2016

In your ongoing effort to improve your business and customer experience it is inevitable that you will come across naysayers when you start to look into adding a new software system.  As we indicated in our last post having a cross-functional team is an important early step in the process because it takes into account a variety…

Psst did you know that all software systems are not created equal and that is what makes finding the right software system a challenge especially for conference and event professionals.  However, if you follow some simple rules the experience of searching for a system should be more productive and, even better, you will eventually get a…

Like a mime that goes to the trusty trapped in an invisible box skit, the feeling like the walls are closing in on you is common especially for many users of server based commercial and home-grown software systems.  The key to avoiding your business from being trapped in a software’s confined area is scalability.  Wikipedia…

In this day and age where your operational budget continues to shrink, but demand to deliver the highest level of customer service continues to grow many conference professionals are looking for ways to do their job better and reduce costs.  SAAS or software as a service has become a great option since it provides a lot of…